Privacy Policy – Royal Limo Co.

At Royal Limo Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when using our website and services. By accessing our website or booking a service with us, you agree to the terms of this policy.

1. Information We Collect

When you visit our website, make a reservation, or communicate with us, we may collect certain information to provide a seamless and personalized experience. The types of data we collect include:

• Personal Information: We may collect your name, phone number, email address, and billing details when you book a ride or contact us for inquiries.
• Payment Information: To process your bookings securely, we collect payment details such as credit or debit card information through trusted third-party payment processors.
• Booking and Service Details: Information related to your trip, including pickup and drop-off locations, preferred vehicle type, and ride duration, is recorded to ensure smooth service.
• Website Usage Data: When you visit our website, we may gather data such as your IP address, browser type, device information, and browsing behavior to improve our site’s functionality and enhance user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Processing and Confirming Bookings: We use your data to schedule, manage, and confirm your limo reservations.
• Enhancing Customer Experience: Your details help us provide personalized services, such as remembering your preferences for future bookings.
• Communication and Support: We use your contact details to send booking confirmations, invoices, and service-related updates, as well as respond to customer inquiries and support requests.
• Security and Fraud Prevention: Your data helps us ensure the security of transactions and prevent fraudulent activities.
• Marketing and Promotions: With your consent, we may use your contact information to inform you about special offers, discounts, and new services.

We ensure that your personal information is never misused and is only used in compliance with relevant data protection laws.

3. Data Protection & Security

At Royal Limo Co., we prioritize the security of your personal data and take stringent measures to protect it from unauthorized access, loss, or misuse. Our security practices include:

• Data Encryption: All transactions and sensitive information are protected using industry-standard encryption technology.
• Secure Storage: Personal data is stored on secure servers with restricted access to prevent unauthorized breaches.
• Third-Party Compliance: We work with trusted third-party payment processors and service providers that follow strict security and compliance regulations.

Despite our best efforts, no digital platform is completely immune to security risks. However, we continually update and improve our security protocols to protect your information.

4. Sharing of Information

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, We respect your privacy and do not sell or rent your personal information to third parties. However, in certain cases, we may share your data with:

• Service Providers and Partners: To facilitate payments, email communication, and website analytics, we may share necessary data with trusted third-party service providers.
• Legal and Regulatory Authorities: If required by law, or in response to legal requests, subpoenas, or to protect our rights, safety, and operations, we may disclose necessary information to regulatory bodies.

We ensure that all third-party partners handling your data adhere to strict confidentiality and security standards.

5. Cookies & Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. These small data files help us:

• Remember your preferences and previous bookings for a seamless experience.
• Analyze website traffic and visitor behavior to improve our services.
• Deliver personalized marketing and promotional content.

You can manage or disable cookies through your browser settings. However, doing so may affect certain functionalities of our website.

6. Third-Party Links

Our website may contain links to third-party websites for convenience. Please note that we are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights & Choices

As a valued customer, you have the following rights regarding your personal information:

• Access Your Data: You may request a copy of the personal data we hold about you.
• Update or Correct Information: If your details change, you can request updates or corrections to your information.
• Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
• Request Data Deletion: You may request the removal of your personal data from our records, subject to legal and business retention requirements

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations, business practices, or technological advancements. Any updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Royal Limo Co.

Your privacy and trust are important to us. We are committed to safeguarding your information while providing a luxury transportation experience with Royal Limo Co.